What If I Refused To Accept COD Order

Every time a Cash on Delivery order is refused by the buyer, our seller face loses. Therefore we have decided to blacklist users who misuse cash on delivery service. All buyers who will not accept the COD orders will be banned from further purchasing.

How Do I Get Refund?

In case your order has been cancelled or you have decided to return the book within the timeframe mentioned in our return policy page, be assured that your money will be returned. As soon as we get the request, the process of refunds begins.

Our payment portal refunds the buyer’s money in the same account that was used to make the payment. It takes 7 to 10 days for amount to reflect in your bank account. In case you do not receive refund on time, please contact us.

Who Are the Sellers on OldBookDepot

Our sellers are top book shop owners in Delhi and Ghaziabad. Along with them, our sellers also include 2 libraries in Ghaziabad. Besides, we have our own large stock of books.

Why My Order Was Canceled

Your order will only be canceled in a situation when we are not happy with the quality of the book by the seller. Before shipping, each book undergoes quality check by our team. If they are unhappy with the quality, then to protect buyer, order is cancelled and your money is refunded.

How Safe Are My Personal Details?

OldBookDepot has very strong privacy policy. You can be assured that under no circumstances, we will divulge your personal details, unless the Law requires us to do so.

Your contact details including phone no and email address will not be divulged to any third party.

How Will OldBookDepot Protect Me Against Fraud?

Through our Buyer’s protection, we have taken number of steps to protect you from any potential fraud. All your payments are kept with us till the time of delivery of the book. We do not transfer the money to seller until the one week after the delivery of book. It provides you sufficient time to claim refund, in case you are not happy with the condition of the book.